Because our items are custom embroidered or printed, we do not offer refunds. Items in NEW and UNUSED condition may be exchanged within 14 days for a different size or item and a 10% restocking fee will be applied + shipping cost to reship replacement. We do not refund, but we can issue a store credit. Personalized items are NOT exchangeable.
You can contact us at 855-849-7213 or email ([email protected]) for a return authorization number and shipping instructions.